Shipping information

There will be no data collected from you while browsing our website. If you do wish to receive special offers or personalized shopping experience , you can register an account with us.

Your orders:

You do not have to have an account in order to make a purchase on the SmithandFrank website. When you add items to your cart, a file is created on our server which stores details of your purchases. This file is linked uniquely to your browsing session and cannot be viewed by anyone else.

When you complete your order, we ask for personal information about you, such as your full name, address, e-mail address, phone number and credit card details. This data will only be shared with our payment service provider and courier services, and only for the purposes of processing and shipping your order. Your payment details will not be stored

We collect anonymous, non-personal data, such as how many times a product is purchased or viewed, in order to continually modify our website to suit the browsing trends of our users..

Valid e-mail address will be asked when you register an account with SmithandFrank. This e-mail address will be used to verify your registration in our system with personal password to give you access to your account on SmithandFrank. You can use your member account to store your personal data, for the purposes of making orders with SmithandFrank..

Your information:

We do not automatically collect personal data about you. We do not collect information about our you from other sources, such as public records or bodies, or private organisations. We do not share any personal data with any 3rd part organisation or institution, except for the purposes of processing your order as detailed above, or if required to do so by law.